BETTER PREP
Skin prep is the often-overlooked step that makes a big difference. After cleansing, your skin needs help rebalancing its pH and staying hydrated—so it can fully absorb the serums, oils, or moisturisers that follow. Our toners and hydrating mists are made with natural ingredients to be Better for You, Better for our Planet.
Step 2 - Get your skin ready
TONERS & FACE MISTS
THE RIGHT WAY
SKIN CARE STEPS
CLEANSE
Cleansing your face is an indispensable step in any skincare routine. It removes dirt, oil, sunscreen, and other impurities that accumulate throughout the day. Proper cleansing promotes skin renewal and ensures your skin is ready to absorb the nutrients from your next steps.
PREP
Toning is an important yet often overlooked step. A good toner helps restore your skin’s ideal pH (around 4.5–5.5), lightly hydrates, and soothes. It also leaves your skin slightly damp—perfectly prepped to absorb serums, moisturizers, and face oils more effectively.
TREAT & NOURISH
This is where your skincare becomes more personalized. Whether it’s a serum, moisturizer, eye cream, or face oil—this step is all about feeding your skin what it needs. Hydration, brightening, firming, or calming—choose what suits your skin goals, and layer thoughtfully.
PROTECT (DAYTIME)
In the morning, sun protection is essential. A broad-spectrum sunscreen shields your skin from harmful UV rays, pollution, and premature aging. No skincare routine is complete without this final step—your skin’s daily defense layer.
Toning is the breath your skin takes before it drinks.
NELLIE
Better Cleanse
Frequently Asked Questions
Our toners are made with the most natural of ingredients - Natural Floral Water (derived through the distillation process for essential oils) and Colloidal Silver.
They are as gentle and natural as skin care can get - without harsh chemicals like alcohol which is frequently used in commercial toners.
Our toners soothe, hydrate and gently clarify - not shock.
Because we are using botanical waters, they're often infused with actives that support skin concerns like dullness, dryness, or inflammation. So our toners treat as well as tone, which is a big PLUS.
After your cleanse, especially with water-based or foaming cleansers, your skin can be left slightly dry or tight. When the skin is dry, it acts like dry, compacted soil — making it harder for serums or moisturizers to penetrate deeply.
Cleansers can also disrupt your skin’s natural pH (which is slightly acidic). Without a toner to rebalance the pH, your skin might respond by overproducing oil or becoming sensitive — both of which can affect how well it absorbs the active ingredients of the products you are going to apply.
Yes, our toners are designed for sensitive skin.
Floral waters (also known as hydrosols) are very much more gentler than essential oils because they contain water-soluble plant compounds and only trace amounts of volatile oils. Many are naturally soothing, hydrating, and anti-inflammatory.
Unfortunately, not at this time. As much as we’d love to offer refills, we haven’t yet found a way to do it that meets our standards for hygiene and safety—especially for products that are sensitive or highly bioavailable for the skin. It’s something we continue to explore, because we believe in circular solutions—but only when we can do it right.
WHY choose re{me}dy?
Many brands talk about green initiatives, but we invite you to see it for yourself. We don't claim to be Green, we just seek to be Responsible. Visit our store in Kampung Attap, KL, where we dry used coffee grounds from Piu Piu Piu, sort recyclables, and sanitize donated bottles and jars for reuse. We’re not here to talk trends—we’re here to take responsibility.
We only create products we’re proud to use ourselves—safe, effective, and well formulated. If it’s not something we’d confidently put on our own skin, we simply won’t sell it.
Good products need good ingredients. If a deal seems too good to be true, it probably is. We’re not the most affordable brand—but we’re certainly more accessible than top-tier skincare labels, and our products deliver comparable quality, without the excessive markup.
Many international brands are developed with cooler, drier climates in mind—which often makes their products feel too heavy, greasy, or ineffective here. Ours are lightweight, breathable, and designed to perform where we actually live—right here in Malaysia.